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I forgot my password?

Resetting your password is easy!

Website

Click on Log-In > Forgot Password 

 

 

In the next window, enter your email address and click the blue "Send Reset Email"

 

 

Mobile App:

Click on the Profile tab lower right. The next screen will be the Login and Sign Up page. Click on the question "Can't remember your login credentials'?

The next window is "Reset Password". Enter your email address and click the blue "Reset."

Although our password reset emails are sent immediately, please allow up to 15 minutes for receipt as service providers vary. Be sure to check junk mail folders as well.  

 

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