Once you have completed the job and notified the Poster that work has been completed on the Band Of Hands platform, the Poster can take up to two days to approve payment. If that 2 day period has lapsed and you have not received notification that the payment was approved, use the tag feature and send a comment/question to the Poster.
(Go to > Your Profile > My Jobs > Completed > Tap on the Job in question > Comment section >@(first letter of job owner) > Select Job Owner > Send a comment or question to the Owner about the payment )
Once the Poster has approved payment, you will receive a notification that the payment has been approved. You will receive an emailed payment receipt as soon as the transfer is complete.
Note: First payments can take up to 7 business days to be deposited to your bank account. Subsequent transfers will be processed within 48 hours of approval.
If you have sent a reminder to the Poster, their 2 day period has elapsed, and you have not received notification that the payment was approved, send an email to [email protected] Include the identification of the job, date completed and amount submitted to Poster. Be sure to include your phone # and the best time to reach you if we have any questions.
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